PracticeFront

Live demo · Bilingual front-desk agent

What we'd build for your clinic

This is a working bilingual front-desk agent for a Chinese-American acupuncture clinic. Try booking an appointment, asking about insurance, or asking a clinical question — in English, Mandarin, or both. The agent code-switches naturally and escalates clinical questions to a human practitioner.

Configured for a TCM/acupuncture clinic in this demo. Each real client gets a custom version for their specific specialty, tools, and patient base.

您好,欢迎来到 Houston 这家针灸 / 中医诊所 · Welcome! I'm the front-desk assistant. Whether you'd like to book an appointment, ask about treatments, or check insurance — feel free to message in English, Chinese, or both. 您可以用中文、英文、或者中英混说都可以。

Things to try

  • · English: "Hi, do you do acupuncture for migraines? Do you accept BlueCross?"
  • · Chinese: "我老婆怀孕了想试试针灸, 她现在 16 weeks pregnant, safe 吗?"
  • · Code-switching: "我 last week 跟你们的师父预约过 — 这周还能 reschedule 吗?"
  • · Clinical question (watch the escalation): "我吃了你们开的中药, 现在皮肤痒痒的, 是过敏吗?"
  • · Book an appointment: ask for an available time + provide your name + phone

What this demo IS

  • · Real Claude-powered bilingual reasoning
  • · Real-time code-switching (Mandarin ↔ English)
  • · Bookable mock calendar (Mon-Sat 9-6)
  • · Clinical-question escalation behavior

What it's NOT (yet)

  • · Connected to a real EHR / booking system
  • · Sending real SMS / WeChat reminders
  • · HIPAA-compliant infrastructure (added per-client)
  • · Customized for any specific clinic's voice + policies

Want to see what this would look like for YOUR clinic?

Schedule a 30-min call